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Net Back Math: The Lever Most Agency CEOs Leave on the Table

Net back — what you actually keep after SOR costs, labor, compliance overhead, and bad debt — is the only number that matters. Most agencies aren't tracking it right.

What's inside

  • The correct net back formula (and where most calculations go wrong)
  • The six cost categories most agency P&Ls undercount
  • Benchmarks: net back by portfolio type and agency size
  • A working model template — plug in your numbers in 15 minutes

Written for

Agency CEOs · Owners · CFOs

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