Aurore
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Collection agencyDebt buyerDebt seller / creditor

For collection agencies

Lift liquidation. Cut $/seat. Stay audit-ready.

Aurore plugs into your existing system of record and turns raw account data into prioritized queues, optimized outreach, and real-time compliance guardrails — without ripping and replacing anything.

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Illustrative impact across a mid-size agency (250–500 seats)

Manual work eliminated
11,500
hrs / yr removed from intake & reporting workflows
Operating cost out
$300K
/ yr in staff-hour savings at fully-loaded rates
Per-case effort
5–9
min of collector time per resolved account
Volume headroom
40–50%
more cases workable on current headcount
§ 01The five pains we hear most
Pain 01

“My liquidation isn't moving and I don't know which accounts are worth working.”

Without behavioral scoring, collectors default to balance-first dialing and miss the accounts most likely to pay.

Yield IntelligenceBehavioral SegmentationHistorical Yield
Pain 02

“My collectors are guessing at next steps instead of following a proven playbook.”

Inconsistent collector judgment creates variance in outcomes — and exposes you to compliance risk when the wrong message goes to the wrong consumer.

Yield (Next Action) IntelligenceResource Allocation
Pain 03

“Onboarding a new client takes three weeks of spreadsheet wrangling.”

Every forwarder sends a different file format. Manual normalization is slow, error-prone, and blocks your team from working the accounts sooner.

Case Intake AutomationData Analysis & Augmentation
Pain 04

“Every call is a compliance question I can't see in advance.”

State-specific rules, TCPA exposure, and missing chain-of-title documents create legal risk that supervisors can't monitor in real time.

Compliance Document ManagementNudges & A/B
Pain 05

“My EOM reconciliation runs three days and still has errors.”

Manual remittance and report generation burns analyst time and delays client payments — damaging relationships that took years to build.

Case IntakeClient Reporting Portal
+

“And I can't grow without hiring more collectors.”

Aurore increases per-collector throughput by surfacing only the accounts most likely to pay next — so your existing team works smarter before you add a single seat.

§ 02The modules that matter for an agency
  • 03 / 17Case Intake AutomationIngest, normalize, and load new accounts from any forwarder format — flat file, API, or legacy EDI — without manual re-keying.
  • 04 / 17Data Analysis & AugmentationAppend skip-trace, credit bureau refreshes, litigability scores, and asset searches at intake.
  • 05 / 17Historical Yield IntelligenceBenchmark actual vs. expected recovery across every collector, product type, and vintage.
  • 06 / 17Case Routing & DecisioningScore and sort incoming accounts by collectibility, regulatory risk, and collector fit on day one.
  • 07 / 17Omnichannel RoutingOrchestrate outreach across call, text, email, and mail by consumer preference signal and time-of-day yield data.
  • 08 / 17Behavioral SegmentationCluster accounts by payment intent signal, channel responsiveness, and dispute probability.
  • 09 / 17Yield (Next Action) IntelligenceSurface the single best next action for each account, scored by expected recovery lift.
  • 10 / 17Resource AllocationMatch collector capacity to account priority in real time. Reduce idle time and over-dialing.
  • 11 / 17Compliance Document ManagementCentralize chain-of-title docs, HIPAA authorizations, and state-specific notice templates. Surface gaps before a collector dials.
  • 12 / 17Nudges & A/B Learning AutomationRun controlled experiments on message copy, offer structure, and outreach cadence. Auto-promote winning variants.

Tell us about your book. We'll come back with where the lift is.

A 30-minute conversation is enough to model the impact on your current portfolio mix.

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